Ford has issued a recall for 30,735 older model Mustangs due to a problem with the power steering control module (PSCM) software, which could cause the steering to turn left and right on its own. This recall affects Mustangs built between September 2022 and April 2023.
The issue stems from a secondary digital torque sensor in the steering gear that was incorrectly calibrated with reversed polarity. Ford explains that if the primary steering torque sensor fails, the steering wheel may start moving back and forth as it attempts to provide steering assistance that the driver did not request. This unintended steering could lead to a loss of control and increase the likelihood of a crash. While Ford has not reported any accidents caused by this defect, they have received two warranty claims related to the issue.
To address the problem, Ford is offering a solution that involves updating the PSCM software. No hardware modifications are necessary, but affected Mustang owners will need to visit a local dealership for the software update, which will be provided free of charge. Although the 2023 Mustangs do not support over-the-air updates, Ford is making the recall process more convenient by offering pickup and delivery service at participating dealerships, meaning some owners may not need to visit the dealership themselves.
In a statement regarding the recall, Ford emphasized their commitment to preventing quality issues and responding swiftly when they do occur. “Our goal is to prevent quality issues from happening in the first place. When they do occur, our focus is on responding quickly with a recall or service action to prevent our customers from experiencing issues with the least inconvenience possible. We are committed to improving our launch quality and long-term quality and are already starting to see improvements in both,” Ford stated.
In addition to this recall, Ford recently recalled 8,161 units of the 2024 Mustang GT and Dark Horse models with manual transmissions. This recall was due to a hydraulic line leading to the clutch that could become loose and come into contact with the exhaust headers, posing a fire risk. This recall was announced two months after a Dark Horse owner's car caught fire due to the defect.
Overall, Ford is actively addressing these issues to ensure the safety and satisfaction of their customers. The company's proactive approach in issuing recalls and providing solutions reflects their dedication to maintaining high-quality standards and preventing future problems. Mustang owners affected by these recalls should contact their local dealerships to schedule the necessary updates and repairs.